Our Customers
Forms of Support Offered
In line with current CLG guidelines Clear Housing is at the forefront of introducing Outcome Based Needs Assessments into our housing support based service provision. This is based on the Worcester model which has been adopted by Birmingham City Council SP team. Our overall support is based on five key areas as follows.
Economic Well Being
This includes maximizing a service user’s income including helping them to access correct benefits, and helping them to access money advice services to maintain their financial independence and supporting them to budget and reduce debt and achieve appropriate expenditure. Additionally, we would support them to access employment, career or educational opportunities and develop their life skills by building on their initial risk assessment where their individual life skills have been assessed.
Enjoying and Achieving
This includes helping the service users to access Social, cultural and leisure activities through local leisure and cultural centres. We also help them to develop their interpersonal skills.
Being Healthy
Here we support service users to access primary healthcare services such as GPs and opticians or more specific health requirements such as accessing learning disability and mental health services. We also support them through our ongoing life skills work in other areas such as helping to address issues such as personal appearance and hygiene-maintaining healthy and hygienic personal environment.
Safety and Security
This includes Supporting service users to identify and manage risk, maintaining social, cultural and family networks. Additionally, we also help to address any needs in terms of their Housekeeping which could include issues such as their personal safety within the home, Emergency and safety skills.
Social and Civic Partnerships
Support or encouragement with maintaining social, community and family networks is provided. As well as help to maintain or develop cultural or religious beliefs. Other issues such as support to addressing anti-social behaviour issues are tackled within this area of support.
A more detailed list of support provided is as follows;
Clear Housing can offer support for the following tasks;
- Help with identifying and securing permanent accommodation.
- Help with domestic skills, cleaning of own rooms, repair work at home.
- Developing social skills/ behaviour management.
- Developing life skills or supervising or monitoring medication.
- Emotional and psychological support and counselling and access to local community organisations.
Forms of Support Not Offered
Clear Housing will not provide any form of “care “element or support to clients with medium to high level of Mental Health Issues. However, we will fully endeavour to signpost to appropriate authorities who deal with care if required. Contact Us On: 0121 429 8296
